Sales Coordinator - DoubleTree by Hilton Annapolis

    • Job Tracking ID: 512688-709549
    • Job Location: Annapolis, MD
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: November 05, 2019
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Hotel: DoubleTree by Hilton Annapolis
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Job Description:

Are you at your best when handling all the details? Are you calm and cool while wearing several hats at once? Are you an organizational whiz with exceptional customer service? The DoubleTree by Hilton Annapolis is looking for you to join their award-winning team!

Come join our happy, enthusiastic, and highly effective sales team! Bring your polished office skills, impeccable manners, and radiant smile to get started on your new career.

 

 

 

 

 

Experience and Skills:

 

Position Purpose:

 

Assists managers in all facets of sales/marketing/service process, from solicitation of sale through service of event while in-house, including after-event follow-up, by typing, copying, distributing and filing all related correspondence as well as answering and responding appropriately to incoming telephone calls

 

 

 

Responsibilities:

 

  • Acts as liaison between sales managers and clients in manager’s absence. Takes booking inquiry information via phone, and prepares proper paperwork.
  • Enters data, (operates various word processing and other software packages on a personal computer) to produce contracts, correspondence, forms, memoranda and other documents. Understands written and verbal instructions.
  • Answers telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercises decision making skills to direct callers' requests. Accurately records messages for staff and distributes the written messages to the staff members' office in a timely manner.
  • Distributes printed documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transports printed documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building.
  • Handles individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.
  • Organizes, files and retrieves documents in appropriate binders in order to maintain essential records used in the department operation. Organizes items alphabetically and numerically.

 

 

 

 

 

 

Benefits

Experience and Skills:

  • Basic secretarial knowledge such as business letter formats and telephone etiquette.
  • Excellent telephone skills and manners; ability to interact with fellow employees and clients of the hotel, both via phone and in person.
  •  Working knowledge of Microsoft Office (Word, Excel, Outlook).
  • Ability to read, write, and speak using excellent grammar and communication skil
  • Ability to input data into a personal computer.

 

Qualifications:

  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. 
  • Prior Sales experience preferred.

 

Benefits:

  • Medical, dental, vision, life insurance, short term and long term disability after 60 days of employment.
  • Matching 401K.
  • Discounts to Hilton hotels worldwide for the associate and their friends/family.
  • Complimentary meal.
  • Free parking
  • EEO/AA/VEVRAA/ADA/M/F/V