Host Person

    • Job Tracking ID: 512688-708671
    • Job Location: Covington, KY
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: October 24, 2019
    • Years of Experience: Not Applicable
    • Starting Date: ASAP
    • Hotel: Cincinnati Marriott at RiverCenter - Covington, KY
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Job Description:

The Cincinnati Marriott at RiverCenter is looking for a service-minded individual to be the breakfast and lunch Host/Hostess for our restaurant. This position is responsible for:

* Meeting and greeting guests as they arrive, offer choice of seating, and then escorting them to their table and presenting menu.

* Coordinating communication between shifts and management.

* Maintaining proper set-up of the restaurant.

* Receiving, recording, and making any necessary arrangements for reservations and special functions in the restaurant.

* Assisting service staff when needed.

* Assisting guests as requested.

* Perform other related duties as assigned.

* Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

* Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

* Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Experience and Skills:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

* Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations.

* Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.

* Ability to speak the English language sufficient to conduct small employee meeting to impart new information.

* Ability to remember, recite and promote the variety of menu items.

* Ability to move throughout a crowded room to seat guest.

* Ability to effectively deal with guest complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

Benefits

We offer a competitive compensation and benefits package including:

* medical-dental-vision insurance options

* short term disability, accident, & critical illness insurance options

* life insurance programs

* 401k program with company match

* paid vacation and holiday time

* employee assistance program

* travel benefits


**Some benefits require full-time status**