Shuttle Driver / Bellman - DoubleTree by Hilton Annapolis

    • Job Tracking ID: 512688-704645
    • Job Location: Annapolis, MD
      United States
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Job Type: Part-Time/Regular
    • Date Updated: September 26, 2019
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Hotel: DoubleTree by Hilton Annapolis
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Job Description:

The DoubleTree by Hilton Annapolis is hiring a Shuttle Driver / Bellman who will transport guests in a prompt, friendly and courteous manner using safe driving practices and will provide outstanding service to all hotel guests.

The shuttle driver must be able to :

  • Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
  • Listen, understand and respond immediately to customer and employee inquiries and requests for assistance. Greet customers with a friendly and sincere welcome.
  • Lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
  • Clearly communicate the features, and services of the hotel facilities.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

Maintain cleanliness of the hotel vehicle by cleaning and washing it when appropriate.

  • Take vehicle for periodic servicing and fueling as required.
  • Other duties as assigned such as assisting the Front Desk when necessary.

Experience and Skills:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Ability to communicate effectively in English, both verbally and in writing sufficient to ascertain and document appropriate pick up and drop off points, etc.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
  • Ability to read English language to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs.
  • Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage weighing up to 75 lbs.
  • Ability to stand, walk and/or sit and continuously perform essential job functions.
  • Valid drivers license issued by the state in which the hotel is located. Provide evidence of insurability.

The DoubleTree by Hilton Annapolis is an affirmative action employer.

Benefits

Spire Hospitality offers part time benefits, including dental, vision, wellness, 401K and discounts to sister properties and Hilton Hotels.