Assure cleanliness of guest floor corridors, foyers, stairwells, and public vending areas, and assists room attendants in order to maintain high standards of quality.
Examples of Duties:
-Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
-Empty room attendant carts of soiled linen and trash.
-Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
-Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
-Flip mattresses and move furniture as assigned by supervisor.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- Assist room attendants with removal of trash and linen from guest rooms during high occupancy turnover.
- Assist carpet cleaner with relocation of furniture.
- Respond to guest questions. Provide guest assistance, directions, and information as requested.
- Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
- Other duties as assigned such as assisting room attendants or A.M. lobby attendants when requested.