Night Auditor-Waterstone

    • Job Tracking ID: 512688-703682
    • Job Location: Boca Raton, FL
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: November 06, 2019
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Hotel: Waterstone Resort & Marina
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Job Description:

We are looking for a Guest Service Agent / Night Audit to join our front office team. Some of the responsibilities include:

 

 
  • Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters’ fees, tips paid out and settlements by type and cashier.
 
  • Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards.
 
  • Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
 
  • Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
 
  • Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations
  • Provide excellent guest service

 

   

 

Experience and Skills:

Specific Job knowledge, skill and ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc.
  • Basic mathematical skills and ability to operate a 10-key by touch.
  • Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
  • Ability to access and accurately input information using a moderately complex computer.
  • Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.
  • Must have experience using a computer and proficient knowledge of Microsoft Excel.

 

 

Qualification Standards

Education:

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job.

Experience:

One-year experience in a similar size operation required. Hotel experience preferred.

 

 

 

 

Benefits

GREAT benefits including Medical, Dental, Vision and Life