Director of Security

    • Job Tracking ID: 700702
    • Job Location: Burbank, CA
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: August 27, 2019
    • Years of Experience: Any
    • Starting Date: ASAP
    • Hotel: Los Angeles Marriott Burbank Airport
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Job Description:

The Los Angeles Marriott Burbank Airport is seeking a self-starting & motivated Director of Security to take on the challenge of a unique position within a 488-room hotel that boasts 50,000 square feet of event space. The Los Angeles Marriott Burbank Airport is conveniently located near Hollywood and Universal Studios in the center of the entertainment hub. Our property provides complimentary meals, employee events, great hotel discounts at over 5,700 hotels world-wide and perks for local events & attractions!

 

Position Purpose:

Directs and oversees the implementation of all safety and security programs for the purpose of providing protection and a sense of well being to all guests and employees.

 

Examples of Duties:

Essential functions:

  • Interview, select, review and counsel security officers to maintain order throughout the hotel. Train new employees according to all corporate specifications including documentation. Assign duties and schedule staff, balancing needs of hotel and productivity standards. Monitor staff activity and coach subordinate performance.

  • Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices. Ensure compliance with OSHA standards and preventative measures. Develop and administer safety incentive programs. Chair Safety Committee and enforce safety program. Develop, revise, and advise key personnel of emergency procedures.

  • Investigate accidents, thefts, property loss and unlawful activities. Document details and advise management. Track departmental safety records and document medically treated and non-treated injuries.

  • Coordinate and monitor for efficiency safety and security related programs for overall hotel including: lost and found process, auditing of issuance of hotel keys, chemical, CPR and fire preparedness training, Manager on Duty schedules, evacuation drills, etc.

  • Compile and distribute departmental reports such as property loss correspondence. Read incoming correspondence and disseminate pertinent information to staff members.

  • Organize and conduct departmental Manager on Duty and Safety Committee meetings. Attend and participate in other required meetings.

  • Implement new security measures for the hotel to include key systems/SOPs, safety systems/SOPs and loss prevention systems/SOPs.
  • Lead security team and maintain up to date certifications as required and training for the team.
  • Hold monthly Safety Committee meetings and attend monthly corporate Safety meetings.

 

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

 

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

  • Participate in Manager on Duty coverage program requiring weekend stay-over, constant monitoring throughout hotel and trouble shooting problems.
  • Answer security telephone and respond in a timely manner based on priority.
  • Provide accurate information to inquirers for directions, hours of operation, etc.
  • Conduct hotel locker inspections.
  • Escort guests and employees as required to parking lots, provide same for employees carrying house banks.
  • Use a clear, concise speaking voice, listen with empathy, provide accurate information and document legibly all appropriate information.
  • Other duties as assigned by the General Manager.

Experience and Skills:

Specific Job knowledge, skill and ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
  • Ability to listen effectively, speak, read and write clearly to ascertain and document important information.
  • Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
  • Ability to follow written and/or verbal instructions.
  • Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 200 lbs. Sufficient manual dexterity in hands.
  • Ability to climb stairs and ladders at a rapid pace.
  • Ability to perform duties within extreme temperature ranges.

 

Qualification Standards

 

Education:

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.

 

Experience:

Hotel security experience required.

Prior law enforcement, military or supervisory experience preferred.

 

Licenses or certificates:

No special licenses required. CPR certification and First Aid training preferred.

 

Grooming:

All employees must maintain a neat, clean and well-groomed appearance (specific standards available).

 

Other:

Additional language ability preferred.

Benefits

We offer a comprehensive benefits package consisting of multiple medical insurance plans (PPO and HMO), dental plans, flexible spending accounts, matched 401k plan, life insurance, critical accident or illness, short term disability, paid time off, complimentary meals, hotel discounts, wellness programs.

 

We are an Equal Opportunity Employer.

Spire Hospitality salutes three of our enterprising leaders who were recognized by Hotel Management magazine as members of the elite 33 GMs to Watch-  Mr. Jeremy Berlin, Westin Dallas Park Central; Mr. Matthew Wheeler, High Peaks Resort- Lake Placid; and Mr. Scott Youngblood, Embassy Suites- Portland.

 

EEO/AA/VEVRAA/ADA