(F/T) -Host(ess)- Waterstone Resort & Marina /Curio, A collection by Hilton
Waterstone Resort & Marina, Curio- A Collection by Hilton
999 E. Camino Real
Boca Raton, FL 33432
You will be responsible for greeting and escorting guests to tables in the restaurant, supervising staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.
What will I be doing?
As a Host(ess), you will be responsible for greeting and escorting guests to tables in the restaurant, supervising staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.
Supervise service personnel including counseling and discipline, to maintain service standards.
Meet and greet guests as they arrive, offer choice of seating, and then escort them to their table and present menu.
- Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis.
Conduct daily 'roll call' meetings: to keep staff informed of current promotions, daily special, guest comments, daily events and pertinent memos.
- Receive, record and make any necessary arrangements for reservations and special functions in the restaurant
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Customer Focus
What will it be like to work for Waterstone Resort & Marina?
We are a 139 room 4 diamond luxury boutique hotel located on the beautiful inter-coastal in Boca Raton, FL. Here we are a Family and pride ourselves at delivering REMARKABLE service at all times. Our hotel has two restaurants and a ballroom that has a spectacular view of the inter-coastal and ocean. We have been awarded many awards to date from our service to our food. Check us out at Waterstoneboca.com