Experience and Skills:
SPECIFIC JOB KNOWLEDGE, SKILL & ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
* Ability to utilize a computer system.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
* Ability to read, listen and communicate effectively, both verbally and in writing.
* Ability to work flexible schedule, as well as being able to work shift standing on feet and walking throughout hotel or sitting for long periods of time.
Education: Four-year college degree preferred.
Experience: Minimum of six months of hotel experience.
All employees must matain a neat, clean and well-groomed apperance (specific standards available).