The host person will:
-Meet and greet guests as they arrive, offer choice of seating, and then escort them to their table and present menu.
-Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
-Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis.
-Conduct daily 'roll call" meetings: to keep staff informed of current promotions, daily special, guest comments, daily events and pertinent memos.
-Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.
-Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
-Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
-Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
- Maintain an open line of communication between guests, management and line employees.
- Carry coffee and/or teapots throughout outlet, refilling guests' cups as requested.
- Perform other related duties as assigned.