Server-Waterstone Resort & Marina

    • Job Tracking ID: 512688-643859
    • Job Location: Boca Raton, FL
    • Job Level: Mid Career (2+ years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: August 09, 2018
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
    • Hotel: Waterstone Resort & Marina
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Job Description:

(F/T) - Waterstone Resort & Marina /Curio A collection by Hilton

Work Locations

:

Waterstone Resort & Marina, Curio- A Collection by Hilton

999 E. Camino Real

Boca Raton, FL 33432

Service of food and/or beverage to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.


What will I be doing?

Service of food and/or beverage to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

  • Check station before, during and after shift for proper set-up and cleanliness.

  • Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy.

  • Input the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed.

  • When complete, retrieve order up to 30 lbs., from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

  • Replenish beverages as necessary and check with guests for overall satisfaction.

  • Market and serve upon request any dessert items or specialty coffees.

  • Present the check to guest promptly.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Waterstone Resort & Marina?

We are a 139 room 4 diamond luxury boutique hotel located on the beautiful inter-coastal in Boca Raton, FL. Here we are a Family and pride ourselves at delivering REMARKABLE service at all times. Our hotel has two restaurants and a ballroom that has a spectacular view of the inter-coastal and ocean. We have been awarded many awards to date from our service to our food. Check us out at Waterstoneboca.com

Experience and Skills:

Specific Job knowledge, skill and ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.

  • Knowledge of the appropriate table settings, service-ware and menu items.

  • Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.

  • Ability to remember, recite and promote the variety of menu items.

  • Ability to transport large trays weighing up to 30 lbs. through a crowded room on a continuous basis throughout shift.

Qualification Standards

Education:

Any combination of education, training or experience that provides the required knowledge, skills and abilities.

Experience:

No prior experience required. Prior hospitality experience preferred.

Licenses or certificates:

Benefits

We offer great benefits to full time associates. Hotel discounts, Medical, Dental, Vision, and ancillary benefits.