Administrative Assistant for Sales

    • Job Tracking ID: 512688-643123
    • Job Location: Bloomington , MN
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: August 14, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Hotel: Renaissance Minneapolis Bloomington Hotel
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Job Description:

Sales Administrative Assistant- Renaissance Minneapolis Bloomington Hotel

We are in search of a highly talented and motivated Sales Administrative to join our team.

If you’re ready to take the next step in your career and put your challenging work and experience to use, join us today!

Purpose of the Position: Primary function is to provide support to the sales team with group coordination, social media, and event coordination.

ESSENTIAL DUTIES

* Create labels and mass mailings as requested/required by sales managers

* Create room blocks in CITY, FSPME, and MARSHA

* Inspects site rooms upon request

* Assist in the Social Media for the hotel and restaurant

* Retrieve, log and distribute leads (lead catcher)

* Practice and maintain good telephone techniques. Answer phones by the 2nd ring

* Communicate and obtain complete, detailed information in a professional, courteous manner in the shortest amount of time possible

* Good verbal communication and listening skills are required

* Process all correspondence as assigned using proper grammar, set-up, spelling and composition within the assigned time limits

* Maintain office files in an organized manner for easy access and future reference

* Provide positive, professional guest contact, making guests feel comfortable. Answer guests’ questions and solve guest problems, thereby reducing guest complaints

* Copy and/or compile information as required/requested and distribute on a timely basis to communicate essential information with staff and all hotel departments

* Distribute property reports in a timely manner

* Enter rooming lists and follow-up with clients in a timely manner

GENERAL DUTIES

* Know your schedule work and follow it accordingly

* Work in a cooperative and friendly manner with fellow employees

* Maintain professional attire and personal hygiene

* Maintain a clean, neat and orderly work area

* Perform your job according to standard operating procedures

* Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook

* Implement management company and hotel’s safety and emergency policies and procedures (i.e. evacuation, first aid, etc) to include removing all safety hazards, following company’s OSHA program, safe lifting techniques

* Promptly report substandard (unsafe ) conditions to Supervisor

* Keeps accurate communication flowing freely among all hotel departments

* Inform management promptly of any work-related problems or guest complaints

* Practice excellent guest care and provide efficient, friendly, and timely guest service

* Promote the hotel through goodwill, courtesy and a positive attitude

* Attend all schedule training classes and meetings

* Continue to learn and grow in your position

* Perform any reasonable request as assigned or directed by management

* Comply with all applicable federal, state and local laws ordinances as they apply to the hotel, guest and employees

* Protect confidential guest and client information

Experience and Skills:

 

QUALIFICATIONS/SKILLS

* Type at least 50 wpm; proficient computer skills: proficient in Word, Excel & Outlook. CI/TY knowledge a plus

* Must be available Monday-Friday during business hours with the occasional evening or weekend for special events

EDUCATION AND/OR EXPERIENCE

* High school diploma or equivalent

* 1 year experience in a Sales or Convention Catering office or related field

LANGUAGE SKILLS

* Good written and verbal communication skills

MATHEMATICAL SKILLS

* Basic math skills to accurately compute rate and profit information

REASONING ABILITY

* Able to communicate accurately and effectively in verbal and written form with guests and employees so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required

PHYSICAL DEMANDS

* Lift approximately ten (10) pounds

* Sit, stand or walk for varying lengths of time, sometimes for prolonged periods

WORK ENVIRONMENT

* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 

EEO/AA/VEVRAA/ADA