Guest Service/ Front Desk

    • Job Tracking ID: 512688-627343
    • Job Location: Bloomington, MN
      United States
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: July 02, 2018
    • Years of Experience: Less Than 1 Year
    • Starting Date: July 20, 2018
    • Hotel: Renaissance Minneapolis Bloomington
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Job Description:

Bring your creativity and amazing guest relations skills to the soon to be Renaissance Minneapolis Bloomington. Be a part of the transition to this trendy hotel located just off 494 & Normandale Blvd in prestigious West Bloomington.   Weekends and nights available and we want you to be an active part of your community so we are flexible to let you do the things you love to do.  Perfect for students, parents with kids at home during the day, and anyone that wants to be a part of our great culture.  Duties include but are not limited to:

  • providing exceptional customer service to guests and fellow associates
  • being an ambassador for our brand and management company
  • checking in and out of guests
  • blocking rooms for individuals and guests
  • bringing supplies to guest rooms as needed
  • assisting with basic accounting tasks
  • assisting with scheduling of transportation for guests and groups
  • answering phones

If you are ready to bring your talents to a great Marriott brand come be a part of this exciting change. 

 

 

 

 

 

Experience and Skills:

Requirements  

  • Flexible scheduling but, you will need to work weekends and some holiday shifts.  
  • PT  $12.69 per hour
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
  • Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
  • Ability to read, speak and understand the English language in order to communicate with guests.
  • Ability to stand and work in confined spaces for long periods of time.