Quality Assurance Supervisor

    • Job Tracking ID: 512688-620989
    • Job Location: Chicago, IL
    • Job Level: Any
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: May 15, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Hotel: Holiday Inn & SUites Chicago
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Job Description:

* Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.

* Train and monitor performance of room attendants and house-persons. Provide organization, instruction, guidance, communication, counseling, Prepare work performance reports on all personnel assigned to work and submit to the Housekeeping office. Ensure all jobs are completed within the shift.

* Take requested inventories of furniture, fixtures, equipment and supplies, etc. Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.

* Report all maintenance deficiencies in guest rooms and corridors via work orders.

* Assist room attendants and house-person in securing all supplies and tools necessary for the completion of their jobs as the need arises.

* Other duties as assigned such as assisting Room Attendants when necessary



Experience and Skills:

  • Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment.
  • Ability to read and write English in order to complete forms such as a room status report.
  • Ability to provide clear direction, instruction and guidance to subordinates.
  • Ability to organize and prioritize work, and meet deadlines.
  • Ability to exercise judgment and implement control over the performance of subordinates


* Medical Insurance.

* Dental Insurance.

* Vision Insurance.

* 401K

* Complimentary meal.

* Free Parking