Sales Manager Double Tree Orlando SeaWorld

    • Job Tracking ID: 512688-620366
    • Job Location: Orlando, FL
    • Job Level: Management
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: May 15, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Hotel: Sales Manager -Double tree Orlando
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Job Description:

If you are looking for an exciting and 'Suite' career, we seeking an energetic, qualified individual to join our dynamic sales team. This management position reports to the Director of Sales and is primarily responsible for managing Association, Corporate and Leisure segments to achieve guest satisfaction; soliciting past and new business to ensure all revenue goals (room night, average rate, room rental) are achieved or exceeded; maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients; handle account details so that all pertinent aspects of solicitation and closing are complete and documented: travel locally to conduct outside calls, promote the hotel and review competition reader boards to develop leads: travel out of town to solicit business in feeder cities: prepare information for, meet with, and entertain clients as deemed appropriate to generate potential business from that account: and, represent the hotel at trade shows as required.

Primary function is to be able to effectively solicit group business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage.

ESSENTIAL DUTIES:

Soliciting new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.

Prepare correspondence to customers, internal booking reports and file maintenance.

Participate in daily Stand-up meeting, pre-convention meetings, training and other sales-related meetings as required.

Ability to travel to attend industry trade shows, community events and industry meetings.

Develop/maintain knowledge of market trends, competition and customers.

Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, direct mail, etc. Responsible for maintaining a sales quota as assigned by DOSM.

GENERAL DUTIES

Ability to speak, read, write and understand the primary language used in the workplace.

Knowledge of all departments within the hotel.

Ability to communicate customer needs and resolve complaints independently.

Ability to establish and master goals and to identify and develop accounts.

Deliver results in a timely and efficient manner.

Change and grow as a member of our team.

SUPERVISORY RESPONSIBILITIES

N/A

 

 

Experience and Skills:

The ideal candidate must be a self-motivator, have strong organization skills with the ability to prioritize and manage multiple projects at once and possess at least two years of experience in the position of hotel Sales Manager. This position requires knowledge of a hotel structure and how departments interact. Basic mathematical and calculator skills to prepare cost proposals. Computer literate in Word and Excel software applications. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints. Ability to listen, speak and write to ascertain and respond to client needs.

QUALIFICATIONS/SKILLS

 

* Writing - Communicating effectively in writing as appropriate for the needs of the audience
* Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
* Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). - Number Facility
* Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
* Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
* Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems
* Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem
* Management Competencies - Active Learning - Possesses a zeal for and seeks new learning experiences; quickly comprehending and applying new information to the job
* Building Credible Relationships - Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions

* Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message
* Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs
* Drive for Results - Skilled at setting goals for personal and group accomplishment; working tenaciously to meet or exceed those goals
* High Work Standards - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks
* Planning and Organizing - Skilled at controlling sales assignments; allocating appropriate time to priority goals, requirements, and sales opportunities
* Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions
* Sales Disposition - Energetic, proactive, takes calculated risks, and perseveres to attain goals
* Must be flexible enough to work any shifts including evening, weekends and holidays

 

 

EDUCATION AND/OR EXPERIENCE

* A minimum of 4 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Manager or related major or 4 years experience Sales and Marketing, Guest Services, Front Desk or as a Sales Manager or a combination of both experience and education

Computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi & Outlook.

 

 

Benefits

 

401k Plan

Life Insurance

Medical Insurance  

Dental Insurance - Guardian 

 Flexible Spending Accounts

  • Medical and Dependent 
  • FSA Store 
  •  
  • Critical Accident or Illness – Lincoln Financial Group

VSP Vision Insurance

Vacation

 

  • 1 year – 5 days
  • 2 – 4 years – 10 days
  • 5+ years – 15 days

 

 Personal Leave

  • Three days per year

 Bereavement Leave

Holidays

  • Six Days Per Year  - New Year’s, Memorial, Independence, Labor, Thanksgiving, Christmas

Direct Deposit

Free Parking

Complimentary Meals

 Associate Discount Program