Income Audit/ General Cashier DoubleTree Orlando

    • Job Tracking ID: 512688-615418
    • Job Location: Orlando, FL
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: 2 year degree
    • Job Type: Full-Time/Regular
    • Date Updated: April 12, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Hotel: Doubletree by Hilton Orlando at Seaworld
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Job Description:


Purpose of the position: Responsible for auditing prior day revenue. Confirm and track credit card payments. Count daily deposit, issue banks, audit banks, provide change, and create over and short report. Assist in guest inquiries, and collections for hotel.


* Verify accuracy of figures, calculations, and postings from income audit pack.
* Review cash and credit card payments. Track credit card payments with Spire spreadsheets.
* Review miscellaneous charges for appropriate coding, audit employee shift closings, audit packs, respond to any Night Audit concerns. Distribute vouchers to be billed to Wholesalers and Airlines.
* Review all F&B Distribution before preparation of manager daily pack is distributed.
* Calculate and email Daily revenue report.
* Perform envelope verification with Loss Prevention. Count daily drops and prepare deposits for pickup by armored card service.
* Complete due back forms for cashiers to collect.
* Issue banks and review contract with new cashiers. Perform monthly manager bank audits and quarterly hourly bank audits of all cashier banks.
* Provide change during designated times. Place bank change orders when necessary.
* Create Spire Cash Over and Short report for daily distribution.
* Track petty cash slips weekly for AP entry and to be reimbursed monthly.
* Answer correspondence relative to guest calls. Prepare adjustments and charges in accordance to guest inquiry.
* Insure AR files are kept in storage in compliance with the established retention period.
* Assist in any other tasks as required by management.


* Assist with any other accounting office tasks as instructed by the controller, or assistant controller.
* Know your work schedule and follow it with a high degree of reliability
* Work in a cooperative and friendly manner with fellow employees
* Maintain professional attire and personal hygiene
* Maintain a clean, neat and orderly work area
* Perform your job according to standard operating procedures
* Read, understand and follow all policies, procedures and rules as stated in the Employee Handbook and any Policy manual
* Utilize protective equipment, when applicable
* Promptly report substandard (unsafe) conditions to supervisor
* Keeps communication flowing freely among all departments
* Inform management promptly of any work-related problems or guest complaints
* Practice "aggressive hospitality" and provide guest satisfaction
* Promote the hotel through goodwill, courtesy and a positive attitude
* Attend all schedule training classes and meetings
* Train other employees as directed by management
* Perform any reasonable request as assigned or directed by management
* Provide for a safe work environment by following all safety and security procedures and rules


* None


* Must be flexible enough to work any shifts including evenings, weekends and holidays


* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
* The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
* The employee must occasionally lift and/or move up to 25 pounds.


* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* The noise level in the work environment is usually moderate


Experience and Skills:


* High School Diploma or equivalent is a minimum requirement. An Associate's Degree from two-year College or technical school is preferred
* Six months to one year related experience and/or training
* Or equivalent combination of education and experience


* Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations
* Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


* Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
* Ability to apply concepts of basic algebra and geometry

* Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
* Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form