Banquet Captain

    • Job Tracking ID: 512688-612861
    • Job Location: Burbank, CA
    • Job Level: Mid Career (2+ years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: March 16, 2018
    • Years of Experience: Not Applicable
    • Starting Date: ASAP
    • Hotel: Los Angeles Marriott Burbank Airport
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Job Description:

POSITION PURPOSE

To help supervise in house and extra banquet waiters and waitresses with the function of serving food and beverage to guests.

EXAMPLES OF DUTIES

  • Assigns waiters/waitresses to go to the kitchen after each meal to pick up equipment, food and beverage and make sure it is properly stored
  • Keeps work area clean and in an orderly condition for next shift’s banquet captain
  • Make sure that there are enough waiters/waitresses scheduled
  • Prepares departmental reports for management
  • Provides supervision to waiters, waitresses and verifies their arrival times and relief periods
  • Carves and disjoints meats; makes special dishes in guests’ presence (table-side service)
  • Ensures that a waiter or waitress is nearby to take care of each guest and is on the alert at all times to see that the guests are given every attention
  • Works closely with kitchen personnel to coordinate cooking, food presentation and delivery times for each function
  • At the beginning of each shift, reviews the menu book to be aware of all functions scheduled for that day
  • Is at all times in proper, clean uniform and wearing a nametag
  • Handles all hotel equipment carefully
  • Performs job duties in a safe manner to minimize the probability of accidents
  • Maintains a friendly, courteous manner with fellow employees and hotel guests at all times
  • Adheres to, is knowledgeable of, and complies with, all departmental rules, side work assignments, and departmental procedures
  • Reports any occurrences of an unusual or critical nature to his/her supervisor
  • Performs other duties as assigned

Related Functions:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings and service-ware.
  • Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
  • Ability to comprehend and apply written product-labeling instructions to enable the safe application of products and processes within the hotel.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
  • Ability to operate beverage equipment, e.g., coffee maker.

Experience and Skills:

Education:

Any combination of education, training or experience that provides the required knowledge, skills and abilities.

Licenses or certificates:

ServeSafe & TIPS certification is mandatory.

Basic Bloodborne Pathogen knowledge is mandatory.

CPR training required. First aid training preferred.

Ability to obtain any government required licenses or certificates.

Grooming:

All employees must maintain a neat, clean and well groomed appearance at all times (specific standards available).

Training and Experience:

5 Years experience as a banquet captain or in a Food & Beverage supervisory role required. High volume banquet experience required.

Benefits

We offer a comprehensive benefits package consisting of multiple medical insurance plans (PPO and HMO), dental plans, flexible spending accounts, matched 401k plan, life insurance, critical accident or illness, short term disability, paid time off, complimentary meals, hotel discounts, wellness programs.

 

We are an Equal Opportunity Employer.

Spire Hospitality salutes three of our enterprising leaders who were recognized by Hotel Management magazine as members of the elite 33 GMs to Watch-  Mr. Jeremy Berlin, Westin Dallas Park Central; Mr. Matthew Wheeler, High Peaks Resort- Lake Placid; and Mr. Scott Youngblood, Embassy Suites- Portland.

 

EEO/AA/VEVRAA/ADA