Reception Desk Agent-Embassy Suites Washington Square

    • Job Tracking ID: 512688-609415
    • Job Location: Tigard, OR
      United States
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: April 11, 2018
    • Years of Experience: Less Than 1 Year
    • Starting Date: ASAP
    • Hotel: Embassy Suites ~ Washington Square
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Job Description:

 

Yeah, It’s pretty great!.....working here at Embassy Suites. At Embassy Suites by Hilton™ Hotels, we anticipate travelers’ needs and deliver what matters most. All of our guests are welcomed with a two-room suite, free made-to-order breakfast each morning, and complimentary drinks and snacks for two hours every night. Here is your opportunity to work for a leader in the hospitality industry. If you have true entrepreneurial spirit and have the attitude suited for the Hotel-Hospitality business, Spire Hospitality can offer you exciting opportunities for your career and into the future. Spire Hospitality is comprised of industry hospitality leaders who are committed to excellence, lead by example, and aspire to inspire others who want to succeed and grow. If you are someone who wants an exciting career and can learn, teach and grow a hard-working team, we want you to be a part of our dynamic team!

 

At Spire Hospitality, our commitment is to provide hotel owners and investors with a successful, profitable operation by providing guests and associates with a truly world class hotel experience. As one of the nation’s Top-25 hotel management companies, we are experiencing dramatic growth. Your character and communication must reflect these values:

 

* Be respectful, honest and insightful
* Be unique & inspired and have fun
* Celebrate success
* Consult, collaborate and create
* Do more than what’s expected
* Be the solution you seek
* Go the distance
* Achieve outstanding results

 

We are seeking a Guest Service Representative that will join a dynamic team who puts service above all else. This individual will be responsible for maintain and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this position, this individual is required to demonstrate strong computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.

Experience and Skills:

 

  • Must have previous hotel experience and/or customer service experience.
  • Must be able to work a flexible schedule including weekends, days and evenings.
  • Must have proven customer service and customer service skills.
  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
  • Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
  • Ability to read, speak and understand the English language in order to communicate with guests.
  • Ability to stand and work in confined spaces for long periods of time.

Benefits

401k Plan

Life Insurance

Medical Insurance

Dental Insurance

 Flexible Spending Accounts - Medical and Dependent 

FSA Store 

Voluntary Products - Critical Accident or Illness

Vision Insurance

Vacation

Holidays

 Direct Deposit

Free Parking

 Complimentary Meals

Associate Travel Rate Program