Front Desk Agent - Embassy Suites Denver Tech Center North

    • Job Tracking ID: 512688-609296
    • Job Location: Denver, CO
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Part-Time/Regular
    • Date Updated: February 18, 2018
    • Years of Experience: Less Than 1 Year
    • Starting Date: February 19, 2018
    • Hotel: Embassy Suites by Hilton Denver Tech Center North
Invite a friend
facebook LinkedIn Twitter Email

Job Description:

Embassy Suites Denver Tech Center North is inviting you to join our team!  Our culture is to provide a fun environment with motivated staff who are inspired to deliver attentive service to our guests. As nationally branded, Embassy Suites by Hilton Denver Tech Center North and Spire Hospitality, we pride ourselves on supporting, encouraging and coaching our fellow team members to provide outstanding guest care and satisfaction.  Our recent multi million dollar renovation provides the finest of accommodations with guest service second-to-none. At Spire Hospitality, your success is our primary mission.  We offer competitive wages, an excellent benefit package, 401k matching, paid time off including holiday pay, a free meal during your shift, free parking and Hilton brand hotel room discounts!

The Guest Service Representative is a member of the Front Office team who is responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.  As part of this job, this individual is required to demonstrate good computer skills, accurately handle cash and charges, stand for long periods of time, present a friendly, outgoing, energetic and guest service oriented demeanor.  This is a part time position with the potential of becoming full time. 

Experience and Skills:

Customer service experience.
Previous hotel experience preferred.
Ability to work a flexible schedule including weekends, days and evenings.
Proven customer service and customer service skills.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.  
Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
Ability to read, speak and understand the English language in order to communicate with guests.
Ability to stand and work in confined spaces for long periods of time.


Medical, Dental, Vision and Life Insurance available after 60 days of employment.

401k Matching.

Paid Time Off, Including Holiday Pay.

Credit Union Membership.

Benefit Hub Membership (team member discount program on thousands of items).

Purchase Power Membership (buy today, pay over time).

Wellness Program

Free meal with every shift exceeding 5 hours.

Free Parking.

Hilton Brand Hotel Room Discount.