Guest Service Agent

    • Job Tracking ID: 512688-604641
    • Job Location: Bloomington, MN
      United States
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: January 12, 2018
    • Years of Experience: Less Than 1 Year
    • Starting Date: February 3, 2018
    • Hotel: Renaissance Minneapolis Bloomington
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Job Description:

Renaissance Minneapolis Bloomington hotel(currently Crowne Plaza) is waiting for the right person to join our Front desk team. Weekends and nights available.  Duties include but are not limited to:

  • providing exceptional customer service to guests and fellow associates
  • being an ambassador for our brand and management company
  • checking in and out of guests
  • blocking rooms for individuals and guests
  • bringing supplies to guest rooms as needed
  • assisting with basic accounting tasks
  • assisting with scheduling of transportation for guests and groups
  • answering phones

If you are ready to bring your talents to a great Marriott brand come be a part of this exciting change. 

 

 

 

 

 

Experience and Skills:

Requirements  

  • Flexible scheduling but, you will need to work weekends and some holiday shifts.  
  • PT or FT $12.69 per hour
  • Must have proven customer service and customer service skills.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
  • Basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers.
  • Ability to read, speak and understand the English language in order to communicate with guests.
  • Ability to stand and work in confined spaces for long periods of time.