Food & Beverage Assistant Manager

    • Job Tracking ID: 512688-603410
    • Job Location: Orlando, FL
    • Job Level: Mid Career (2+ years)
    • Level of Education: 2 year degree
    • Job Type: Full-Time/Regular
    • Date Updated: January 03, 2018
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Hotel: DoubleTree Orlando
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Job Description:

Job Title: Assistant Outlet Manager

Department: Food & Beverage

Reports To: Food & Beverage Outlet Director

Purpose of the Position: The Assistant Outlet Manager is responsible for coordinating, supervising and directing all aspects of the F&B outlets' operations, while maintaining profitable F&B outlets and high guest service standards.  He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality service consistently high.


Fundamental Requirements:


-       Oversee all aspects of the daily operation of the hotel's F&B outlets

-       Supervise all outlet personnel, monitor quality of service in F&B outlets and maintaining a strong floor presence.

-       Respond to guest complaints in a timely manner.

-       Work with other F&B managers and Director of Outlets and keep them informed of F&B issues as they arise.

-       Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.

-       Ensure preparation and submission of required F&B reports as assigned by the Director of Outlets and in accordance with Spire Hospitality standards

-       Assist in menu planning and preparation

-       Ensure compliance with all local liquor laws, and health and sanitation regulations

-       Ensure compliance with SOP's in all outlets.

-       Ensure compliance with requisition procedures

-       Be visible on the floor and assist staff as needed during each meal period.

-       Contribute and play an active role in team member performance reviews

-       Understand, implement and monitor corporate and in-house promotions in the outlets

-       Comply with weekly and monthly forecasting procedures, being aware of payroll budgets and forecasts

-       Ensure the training of team memberss on SOP's, report preparation and technical job tasks.

-       Be involved in and/or conduct departmental and hotel training on Make It Right and CARE.

-       Ensure overall guest satisfaction.

Experience and Skills:


 Be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, and service oriented manner.

-       Be effective at listening to, understanding, and clarifying concerns raised by employees and guests

-       Be able to mulitask and prioritize.

-       Attend all hotel required meetings and trainings.

-       Maintain high levels of professional appearance.

-       Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.


Seeking individual with previous Food and Beverage management experience of two years or more, preferably in a hotel and / or multi-unit environment. Beverage and alcohol management experience is very helpful and preferred as is an individual who has proven to drive superior guest service.


Long hours are sometimes required as is the ability to work weekends

  • Must be flexible enough to work any shifts including evenings, weekends and holidays


  • High School diploma or equivalent required
  • Minimum of 2 years experience as a Restaurant supervisor required


  • Able to communicate accurately and effectively in verbal and written form with guests and employees so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required


  • Basic mathematics skill required
  • Use arithmetic accurately to calculate checks and collect payment