Banquet Coordinator - Hilton Jackson

    • Job Tracking ID: 512688-598557
    • Job Location: Jackson, MS
    • Job Level: Any
    • Level of Education: Any
    • Job Type: Full-Time/Regular
    • Date Updated: November 16, 2017
    • Years of Experience: Any
    • Starting Date: ASAP
    • Hotel: Hilton - Jackson
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Job Description:



Adhere to policies, procedures, standards, specifications, guidelines and service standards.

Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.

Keeps Banquet Manager informed of all problems and unusual matters. Takes necessary corrective action where appropriate.

Ensure that all food and products are consistently prepared and served according to the banquet event order, portioning and serving standards.

Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through daily inspection of meeting space.

Control receipts by adhering to cash handling and reconciliation procedures in accordance with banquet check policies and procedures.

Recommends new services of business and income.

Fill in where needed to ensure guest service standards and efficient operations.

Track and fill all packages shipped and received. Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.

Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the preventive maintenance programs.

Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the receiving policies and procedures.

Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conventions services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.

Supervise cleanup of function room and proper breakdown and storage of equipment.

Enter billing information into micro system to generate a final guest check. Process payroll for each event, which includes calculating number of hours worked, and gratuity distribution.


  • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
  • Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
  • Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Supportive Functions:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

  • Attends meetings.
  • Orders supplies and linens for functions from Purchasing and Housekeeping departments.
  • Separates, posts, and distributes event order sheets.
  • Assist servers and captains with the execution of events according to the event order and quality standards.
  • Performs other related duties as assigned.

Experience and Skills:

Specific Job knowledge, skill and ability


The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings and service-ware.
  • Ability to operate in house computer programs.
  • Knowledge of all applicable federal, state and local health and safety regulations.
  • Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.
  • Basic mathematical skills.
  • Ability to grasp, lift, carry or transport up to 40 pounds.
  • Must have the stamina to work 50 to 60 hours per week.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Ability to operate various food and beverage equipment present at a function.
  • Ability to set realistic goals and standards.


Qualification Standards



Any combination of education, training or experience that provides the required knowledge, skills and abilities.



Three years of banquet, catering operations and/or Food and Beverage supervisory experience preferred. 


All employees must maintain a neat, clean and well-groomed appearance (specific standards available).