Barista DoubleTree Orlando

    • Job Tracking ID: 512688-595736
    • Job Location: Orlando, FL
    • Job Level: Entry Level (less than 2 years)
    • Level of Education: High School/GED
    • Job Type: Full-Time/Regular
    • Date Updated: October 23, 2017
    • Years of Experience: Up to 2 Years
    • Starting Date: ASAP
    • Hotel: Doubletree by Hilton Orlando at Seaworld
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Job Description:

Job Title: Barista

Department: Food & Beverage

Reports To: Director of Food & Beverage

Purpose of the Position: Ensures service standards are met and surpassed by providing Starbucks/ Hotel guests with prompt, quality food and beverage selections, proper preparation and purchase. Accurately and courteously handle cash and credit transactions for payment of guest checks in accordance with management company’s accounting and credit policies and procedures.

ESSENTIAL DUTIES

  • Welcomes and connects with every guest to provide excellent service
  • Ensures service standards are met and surpassed by providing Starbucks/ Hotel guests with prompt, quality food and beverage selections, proper preparation and purchase. Guests will experience a friendly and clean atmosphere.
  • Identifies guest needs and appropriately suggests products to enhance service and meet sales goals.
  • Obtain and assume responsibility for your bank.
  • Ring guest checks; collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
  • Handle cash transactions accurately, quickly, carefully and responsibly.
  • Control guest checks to prevent loss, theft or mishandling.
  • Follow property procedures with regard to check issuance and control.
  • Check Micros machines to make sure they are set to the proper menu.
  • Accurately and efficiently fill out reports, vouchers, forms, etc, to document daily transactions and provide accounting with necessary shift information. Follow hotel/accounting procedures in reconciling shift deposit.
  • Complete food and beverage requisitions and supply lists.
  • Clean and restock service items
  • Have complete knowledge of daily hotel events and hours of operation
  • Know and comply with Resort/ Company policies.
  • Ensure established pars are maintained.
  • Perform all side work duties according to side work schedules.

 

Experience and Skills:

QUALIFICATIONS/SKILLS

  • Able to work any shifts including evening, weekends and holidays
  • Ability to accurately count cash.
  • Ability to operate cash register.

EDUCATION AND/OR EXPERIENCE

  • High school Diploma or equivalent
  • One year previous food and beverage experience preferred.

LANGUAGE SKILLS

  • Must be able to speak, read and write English.
  • Ability to speak effectively before groups of customers or employees of organization

MATHEMATICAL SKILLS

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and volume.

REASONING ABILITY

  • Ability to solve practical problems and deal with a variety of variables
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form